Account Deletion

How to request deletion

1. Open the Transinfo app.
2. Go to Profile.
3. Tap "Delete account".
4. Confirm the request. If you cannot access the app, contact support at support@transinfo.ge and include the email or phone linked to your account.

What will be deleted

After we verify the request, we delete or anonymize:

• Account profile data (name, email, phone, company, role, documents, avatar).
• Access sessions and authentication tokens.
• GPS sharing sessions and data linked to your account.

What may be retained

Some records may be retained to provide the service or comply with legal obligations:

• Orders and transports you created are archived and hidden.
• Messages and forum posts may remain but are anonymized.
• Minimal security logs.

Retention period

Personal data is deleted or anonymized after verification. Archived records may be retained for up to 5 years, or longer if required by law.